State Farm® Insurance Agent Mary Beth Burgess

"Called today to switch car insurance policy from totaled car to new car
Kristen was very friendly & helpful!!
Very pleasant experience!!!"

"Efficient, timely, clear , helpful responses at all times, including with Jessie in Kannapolis"

"I have been with State Farm as an insurance company for many years. When I moved to NC 5 years ago my Illinois State Farm agent recommended Mary Beth's office to take over my insurance needs and I am so glad she did! Over the years I have had the pleasure to work with Mary Beth, Brittany McGee, Janice Brinkman, and most recently Jessica Teal. Everyone has been very knowledgeable about the products and services as well as kind and responsive to any questions or concerns.

When my motorcycle was stolen and I had to make a claim, this office helped me make sure it was done quickly and without hassle. Highly recommend State Farm and Mary Beth Burgess's office to handle your insurance needs."

"Kristen at State Farm helped me today with and insurance and DMV application. She was so helpful. Thanks again!"

"Tina spent a lot of time helping me sort out my golfcart issues. Thanks Tina for you knowledge and expertise!"

"Easy to work with and very helpful!"

"Kristin was helpful and answered all my questions"

"Very helpful and provided excellent service."

"I have been with this agency for over 5 years and love the friendly , quick response and environment they provide. They are also great and deligently complete request in a quick time manner. Thank you to Kristin Mathias for helping me update my renters insurance policy for my new home at a great and reasonable rate."

"Working with Jessica and the Kannapolis team at Burgess Insurance was outstanding.

Jessica was consistently professional, responsive, and patient, clearly explaining coverage options and addressing my questions. When my husband was preparing for his North Carolina driver’s license test, Jessica and the team promptly provided the DL-123 form and expertly guided us through adding him as a driver to our policy.

While evaluating insurance for a future vehicle, Jessica supplied targeted coverage guidance and tailored premium quotes. Her prompt, clear communication enabled us to confidently choose the best options.

Even after switching my auto insurance to another carrier, the Kannapolis team remained consistently courteous and helpful throughout the cancellation process.

I want to thank Jessica, Tiffany, and Team Burgess for their excellent service, professionalism, and dedication. I truly appreciate their assistance and highly recommend them to anyone seeking a knowledgeable and responsive insurance agency.

Thank you again to Jessica and the Kannapolis team!"

"Laci went over my policy step by step . She explained everything thoroughly and double checked with me to make sure I understood it. She didn't try to sell me something I didn't need. The whole staff is very friendly and welcoming."

"Loved working with them. Very responsive and helpful."

"Thanks Tina for always being available you can't put a price on quality service"

"Great service from Lacie Earnhardt!

She not only helped me save more money on both my homeowner’s and auto insurance policies, but also took the time to explain what coverages are important and whether the coverage values are sufficient or not. Very knowledgeable, patient, and helpful throughout the entire process.

I truly appreciate all of her help and highly recommend her!"

"After experiencing the unfortunate total loss of my vehicle due to an electrical fire, Tiffany stepped in—twice—because of delays and lack of responsiveness from my claims adjuster. Each time she got involved, I was contacted almost immediately.

I truly appreciate her support. I had become so frustrated that I was beginning to consider switching to another insurance carrier, but Tiffany completely turned that around. She single-handedly saved my business and restored my confidence in State Farm.

They are very fortunate to have her on their team, and I would highly recommend her to anyone. Tiffany, thank you again for everything you do!"

"Kristin was extremely helpful in the transfer of my coverage from one vehicle to another."

"Great you’re not part of an insurance company you’re part of a family"

"Exellent service Kristin does an exellent job daily and answers phone calls and replies to messages..I love this beautiful family"

"Kristen was very prompt in updating our auto policy"

"Lacie was very helpful with switching my home owners and auto insurance to state farm. She made the switch seamless and easy! And my payments are much cheaper! Definitely recommended her and this office! They go above and beyond!"

"Patricia Joran is the best! She has always been above and beyond in helping me with my insurance needs. Her expertise and excellent service have delivered a great deal of satisfaction every time I've worked with her. Thank you so much, Patricia!!"

"Kristin was very helpful with the addition of a new vehicle to my plan. She also advised me that I could get coverage for the handicap conversion to the van which I did not know at the time I am very pleased with this StateFarm team as well as the StateFarm insurance company."

"I decided to switch insurance companies because lack of communication/service. I called Burgess Insurance, and spoke with Patrica Joran.

She answered all my insurance questions. I was on the phone with her for over an hour asking questions and reviewing the quote. She explained everything in detail.

Before the call ended, I felt I made the right choice in calling and speaking with Patricia. I switched my auto and home insurance to State Farm, and added an Umbrella policy for added peace of mind.

She set up my new policies to become effective two days before the old ones expire. To give me peace of mind, she took on the responsibility of contacting my mortgage company to ensure the disbursement went to the them (State Farm) and not my old insurance provider!

Patricia was absolutely AWESOME!"

"Tiffany and Mary have always been very helpful and prompt when we have questions or concerns about our home/auto/other insurance needs. It is so important to have great customer service experience! I highly recommend to reach out to their office for your insurance needs! They are the best around our area!!"

"Kristen took time to help me with my issue and get me straightened out. She did everything she could to help and I really appreciate it. Put me at ease and now I understand. Thank you Kristen!!"