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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trayce Gardner

April 23, 2024

5  out of  5 rating by Trayce Gardner
"I can't thank Brittany enough for her amazing service ! A lovely person and super efficient account manager, getting me an incredible business insurance quote in one day. I had called around to ten agents -- four never got back to me, and the others who did gave me quotes hundreds of $$$ more than the policy Brittany secured for me. I'm a teaching artist and she helped make doing my work affordable for me !"
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jayne maurer

March 29, 2024

5  out of  5 rating by jayne maurer
"The insurance company we had been with for years notified us they were going out of business. I called several companies. Brittney from State Farm was great. Fast, efficient and got me quotes and signed up within 48 hours. I still have not received the other companies quotes. Thank you Brittney!"
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Anna Wilson

March 25, 2024

5  out of  5 rating by Anna Wilson
"I have been with them for years and have always had a wonderful experience! Most recently I worked with Brittany to get my renters insurance switched over and she was amazing! She was very quick and attentive to my needs, so very helpful!"
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Tyler Willis

March 18, 2024

5  out of  5 rating by Tyler Willis
"Worked with Brittany McGee and she was excellent to work with. Made it simple and as easy as possible and would recommend her to anyone. Helped me save over 50 dollars a month and had some of the best customer service I've dealt with when dealing with insurance."
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Kelly Irvin

February 28, 2024

5  out of  5 rating by Kelly Irvin
"I worked with Janice,she was professional and kind and really cared about me.Super friendly and she really wanted what was best for me.I had questions about some things and she got back to me the same day with the answers!Great group of people to work with!!!"
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Raymond Bellamy III

February 27, 2024

5  out of  5 rating by Raymond Bellamy III
"Great experience! Brittany was quick to respond to any questions or modifications to the policy we wanted to make. Best customer service I've received in comparison to other companies, would definitely recommend."
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Jacob Cramer

February 27, 2024

5  out of  5 rating by Jacob Cramer
"Great people to work with"
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Debbie Brown

February 20, 2024

5  out of  5 rating by Debbie Brown
"Very professional, friendly and able to take care of any issue I have."
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Joshua farmer

January 13, 2024

5  out of  5 rating by Joshua farmer
"Having been an agent (with another company) for nearly a decade I am quite particular about how I want my policy constructed. After leaving the business I haven’t had the experiences necessary to satisfy my expectations. Brittany was the first to do so. I got exactly what I wanted through a quick and painless process. Top notch!"
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Pamela Smith

January 6, 2024

5  out of  5 rating by Pamela Smith
"I love this company. They treat you like family. You’re not just a number. They are helpful when calling with questions. They follow up with you when needed. I’ve filed claims and they were paid without issues. I’ve called multiple local companies to check pricing and State Farm beat all of them."
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Rhyston Broadhurst

December 29, 2023

5  out of  5 rating by Rhyston Broadhurst
"Super easy process. Great kind people"
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Courtney Blalock

December 20, 2023

5  out of  5 rating by Courtney Blalock
"I worked with Brittany and she was amazing! She went above and beyond, super friendly and helpful! I really appreciated it 😊"
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Asia Nyree

December 19, 2023

5  out of  5 rating by Asia Nyree
"Tiffany was amazing. She went above and beyond to help me. Thank you so much!"
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Marion Wrenn

December 13, 2023

5  out of  5 rating by Marion Wrenn
"I've been working with Tiffany on my deceased sister's insurances and wrapping up her estate. Tiffany has been a kind-hearted champion for me and my family. She has my high praise and my deep gratitude."
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Alex Carter (Alehcks)

November 23, 2023

1  out of  5 rating by Alex Carter (Alehcks)
"I was called several times trying to upsale me on various products. Every time I asked them to stop calling me trying to sell me things, to add notes to my account that I do not want anymore of this. I can't remember how many times in just a month they kept calling. Eventually I asked to speak with the office manager to figure out where this incompetence is coming from. After an exchange, just to spite me, they decided to change my account to 'no communication at all'. This means no calls even if it is important. I had enough and went to progressive, the rates were over less than half. Easy switch, glad I left, never looking back."
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Mike Winecoff

November 7, 2023

5  out of  5 rating by Mike Winecoff
"Patricia was very helpful and knowledgeable with what I needed to insure. Everyone is very friendly. Great office to do business with."
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Sarah Wagoner

November 6, 2023

5  out of  5 rating by Sarah Wagoner
"I have never felt more cared about by a professional as Kristen has made me feel. She even makes tough news bearable! State Farm folks are the best 🫂😽☮️"
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Miranda Martin

September 28, 2023

5  out of  5 rating by Miranda Martin
"Ok if it wasn’t for Tiffany I would have left State Farm as corporate jacked up some of my insurance and I was freaking out. Tiffany was amazing at handling everything for me and getting to the bottom of my issue and resolving it in a timely manner! I hiiiighly recommend this office and Tiffany specifically. Thanks guys!!"
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Micquel Huffman

September 26, 2023

5  out of  5 rating by Micquel Huffman
"Tiffany was kind and very helpful. She resolved my issues and followed up."
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Andrea J

September 16, 2023

5  out of  5 rating by Andrea J
"Tiffany was and is always helpful and knowledgeable. She takes care of whatever I need done and provides the best customer service."
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Gertrude Lauredan

September 9, 2023

4  out of  5 rating by Gertrude Lauredan
"Great customer service with Tiffany working on my behalf from my renter's insurance to my auto insurance I had no worry whatsoever. Kudos!!"
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Travis Masters

September 6, 2023

5  out of  5 rating by Travis Masters
"Great Agency. Tiffany is always super responsive!!"
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Michael Torcellini

August 18, 2023

5  out of  5 rating by Michael Torcellini
"Just recently moved from NC to SC and bought a new car and the crew at Burgess State Farm took care of all of my questions and requirements. I especially liked how easy the app was to use. I changed vehicles in a matter of minutes without having to speak with anyone! Big thumbs up on that!"
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Darrell Howell

July 18, 2023

1  out of  5 rating by Darrell Howell
"Service has went way down got a quote for adding and rail buggy to get a tag. The messed up quote taken 3 weeks and counting to fix now told not going to be fixed going to cost me over double the quote. Their mistake customer cost. Noone wanted to get it took care of I am currently looking for new insurance for all my stuff because of Kylie mistake. Mary Beth couldn't make time to see me to help. Very disappointed and hate to leave them but they don't have time for their customers anymore."
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Latoya Young

July 6, 2023

3  out of  5 rating by Latoya Young
"Can I please get a call back today. Thank you."