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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claudia Whitley

September 10, 2026

5  out of  5
rating by Claudia Whitley
"working with someone like Christina makes you feel appreciated in a special way.So thankful to be able to have some one that showes they care. Thanks Christina."
We responded:
"Thank you so much Claudia! We’re thrilled to hear that Kristin made you feel appreciated and truly cared for. She takes great pride in providing personal, attentive service, and we’re very fortunate to have her on our team. Thank you for trusting our Mary Beth Burgess State Farm office—we truly appreciate you!"
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E Lennard

September 5, 2026

5  out of  5
rating by E Lennard
"I had an amazing experience with Cristina Guerrero Mejia, my State Farm agent. After my mortgage company changed ownership, I later discovered I had been placed on a homeowners insurance policy costing over $1,700 a year.

I emailed Cristina at State Farm asking for a quote, and she had one back to me in less than 7 minutes. State Farm’s quote saved me approximately $800 a year!

Cristina also helped handle the situation with my mortgage company, got my new State Farm policy started immediately, and before we even got off the phone, she discovered I was owed money from a previous escrow account and sent me the link to claim it.

That is what I call above-and-beyond customer service. Cristina is fast, knowledgeable, helpful, and truly looks out for her clients. I highly recommend Cristina Guerrero Mejia and State Farm!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Cristina was able to help you secure the right homeowners coverage, save you money, and make the process with your mortgage company easier. Going above and beyond for our customers is what we strive for, and we’re so glad Tina was able to uncover an additional escrow refund for you as well. We truly appreciate your trust in our team and your recommendation. Thank you for choosing Mary Beth Burgess State Farm Insurance!"
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Vanessa Sigmon

September 3, 2026

5  out of  5
rating by Vanessa Sigmon
"I called to get a quote to compare my auto and homeowners insurance. Kristin took the time to help me understand the line items on both policies. Professional and easy to understand and work with."
We responded:
"Thank you so much for the kind review! We’re so glad Kristin took the time to walk you through your auto and homeowners coverage and make everything easy to understand. We believe great service means helping our customers feel informed and confident about their insurance choices. We truly appreciate the opportunity to help and look forward to being here whenever you need us at Mary Beth Burgess - State Farm Insurance Agency"
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Kimberly Deason

September 3, 2026

5  out of  5
rating by Kimberly Deason
"I recently inquired about adding to our policy. Kristin was so helpful. She responded quickly to my questions and provided me with a quote quicker than I expected. She provided great customer service!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Kristin was able to provide quick, helpful service and make adding to your policy an easy experience. We truly appreciate you trusting Mary Beth Burgess State Farm with your insurance needs and look forward to continuing to serve you!"
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kass pacheco

September 2, 2026

5  out of  5
rating by kass pacheco
"Jessie was able to help me with the paperwork that I needed in a speedy and efficient manner Awesome customer service and support!"
We responded:
"Thank you so much for the great review! We’re happy to hear Jessie was able to get the paperwork you needed taken care of quickly and efficiently. Providing friendly, dependable service is always our goal. We appreciate you choosing Mary Beth Burgess State Farm and look forward to helping you again!"
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Jeffrey Billerman

September 2, 2026

5  out of  5
rating by Jeffrey Billerman
"Great service"
We responded:
"Thank you so much for the 5-star review! We’re glad you had a great experience with our team. We truly appreciate your business and your trust in Mary Beth Burgess State Farm!"
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Donna Tillman

September 1, 2026

5  out of  5
rating by Donna Tillman
"Each time I’ve called, I get professional service. Jesse helped me today and did a great job."
We responded:
"Thank you so much for your kind review! We’re glad to hear you consistently receive professional service from our team. We’ll be sure to share your kind words with Jessie—thank you for trusting Mary Beth Burgess State Farm with your insurance needs!"
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gcacougars1

August 31, 2026

5  out of  5
rating by gcacougars1
"Everyone is always super helpful and nice. Kristin got me a quote back fast for a vehicle we were buying."
We responded:
"Thank you for the great review! We’re so glad you’ve had such positive experiences with our team. Kristin is wonderful at making sure our customers get the information they need quickly, especially when purchasing a new vehicle. We truly appreciate you choosing Mary Beth Burgess State Farm and trusting us with your insurance needs!"
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Nic Mathias

August 31, 2026

5  out of  5
rating by Nic Mathias
"Great experience working with Kristin at Mary Beth Burgess State Farm. She was able to look closely at my auto insurance and reorganize my policies which saved me probably $500 every six months."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Kristin took the time to review your auto insurance and find a way to reorganize your policies for such significant savings. We truly appreciate you trusting Mary Beth Burgess State Farm with your insurance needs and are grateful to have you as part of our State Farm family!"
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Pamela Glover

August 31, 2026

5  out of  5
rating by Pamela Glover
"Kristen is always quite helpful and kind when I need assistance with my coverage questions."
We responded:
"Thank you so much for the kind review! We’re happy to hear that Kristen is always helpful and takes great care of you when you have questions about your coverage. We truly appreciate your trust in our team and are grateful to have you as a valued customer at Mary Beth Burgess - State Farm Insurance Agent!"
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Susan Stafford

August 28, 2026

5  out of  5
rating by Susan Stafford
"Kristin was very helpful. She immediately took care of my issue and assisted in getting it resolved. I very much appreciate her being so helpful."
We responded:
"Thank you so much for the review Susan! We’re so glad Kristin was able to quickly assist you and get everything resolved. We truly appreciate your business and your recognition of her helpful service. We’ll be sure to share your kind words with Kristin! ❤️Mary Beth Burgess - State Farm Insurance Agent"
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Ross Elman

August 25, 2026

5  out of  5
rating by Ross Elman
"Maya is always very helpful, making sure I am not only the getting the best prices but that everything is taken care of in a timely manner."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Maya continues to provide you with helpful, timely service while making sure you’re getting the best value for your insurance needs. We truly appreciate your trust in our team and look forward to continuing to take great care of you her at Mary Beth Burgess - State Farm Insurance Agency."
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Jeff Trzcinski

August 22, 2026

5  out of  5
rating by Jeff Trzcinski
"I've been going to them for over 10 years. Always helpful and responsive! I had a house fire over a year ago and the Claims Adjuster was unresponsive to me and the restoration company for over a month where we just needed his signature to begin demolition/renovation. I asked Patty & Tiffany at Burgess to assist. They went above my Claims Adjuster to his boss and his bosses boss and was able to get the paperwork signed that week. I highly recommend Mary Beth Burgess State Farm Agency!"
We responded:
"Thank you so much for your kind words and for trusting our agency for over 10 years! We’re especially grateful that Patty and Tiffany were able to step in and help move things forward during such a difficult and frustrating time. Taking care of our customers and advocating for them when they need us most is incredibly important to our team. We truly appreciate your loyalty, your recommendation, and the opportunity to continue serving you at Mary Beth Burgess State Farm Insurance Agency!"
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robert ripley II

August 12, 2026

5  out of  5
rating by robert ripley II
"Jessica Teal requested info for my Drive Safe and Save app. She had the courtesy to let me know she had received the info and applied it for my discount. Your staff has always been ready to assist in any questions that I have ever had.
Thanks,
Reed Ripley"
We responded:
"Reed, thank you so much for your kind review! We’re glad Jessica was able to assist you with your Drive Safe & Save information and keep you updated along the way. Our team truly appreciates your continued trust in our office, and we’re always happy to help whenever you have questions. Thank you for choosing Mary Beth Burgess - State Farm Insurance Agency!"
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Giovanni Debbia

August 11, 2026

5  out of  5
rating by Giovanni Debbia
"August 11th, 2026

I just want to express my gratitudine to Jessica.

She did a tremendous and fantastic job to help me to understand some cost differences on my auto insurance.

Super professional and fast to come back with the answer I was looking.

Thanks you."
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jessica provided you with prompt, professional service and helped clarify the cost differences on your auto insurance. We truly appreciate your kind words and will be sure to share them with Jessica. Thank you for trusting our Mary Beth Burgess - State Farm Insurance Agency tteam with your insurance needs!"
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Deborah Wease

August 10, 2026

5  out of  5
rating by Deborah Wease
"Kristin was great! She forwarded my updated bill as promised and confirmed new payment based on our car purchase."
We responded:
"Thank you so much Deborah! We’re glad Kristin was able to get your updated bill to you and confirm your new payment after your vehicle purchase. We appreciate you trusting Mary Beth Burgess - State Farm Insurance Agency with your insurance needs and look forward to continuing to serve you!"
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Daniel Diorio

August 8, 2026

5  out of  5
rating by Daniel Diorio
"I have enjoyed doing business with Mary Beth and her team! Jessie has especially gone above and beyond to help! Thanks team!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you’ve enjoyed working with our Mary Beth Burgess - State Farm Insurance Agency Team. Jessie will especially appreciate the shoutout! We’re grateful for your trust and look forward to continuing to take great care of you!"
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Bala Subbian

August 7, 2026

5  out of  5
rating by Bala Subbian
"A big thank you to **Team Burgess** for helping me add my teenage daughter to my insurance policy in just **10 minutes**. The process was quick, smooth, and incredibly efficient. I really appreciate the excellent customer service!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Team Burgess was able to make adding your daughter to your policy quick and seamless. Providing efficient, friendly service is always our goal. We truly appreciate your trust and are grateful to have you as part of our Mary Beth Burgess - State Farm Insurance Agency family!"
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Gabriel “Gabe”

August 4, 2026

5  out of  5
rating by Gabriel “Gabe”
"This team has honestly been the absolute best! Tiffany has been extraordinary!! We will definitely be continuing to have Statefarm as our insurance."
We responded:
"We're thrilled to hear you've had such a great experience with our team. Tiffany will be especially grateful to know she made such a positive impact. We truly appreciate your trust in us and look forward to continuing to serve your insurance needs for many years to come. Thank you for choosing Mary Beth Burgess - State Farm Insurance Agency!"
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Charles Pabon

August 2, 2026

5  out of  5
rating by Charles Pabon
"Wish I could Give the whole team a rating of 10.
From the beginning of my process to the end. Tiffany was Great in helping me understand the progress.
Keep up the good work"
We responded:
"Thank you so much for the wonderful feedback! We’re thrilled to hear you had such a great experience from start to finish. Tiffany will be especially happy to know her support made a difference in helping you understand the progress. We truly appreciate your kind words and we’ll be sure to share them with the whole team at Mary Beth Burgess State Farm Insurance Agency!"
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Bradley Rapp

July 31, 2026

5  out of  5
rating by Bradley Rapp
"Called State Farm to get quotes and compare to my Erie coverage. Kristin Matias was the agent who helped me. We started with car for both my cars, which led to homeowners as well. It looks like Kristin will be saving me thousands between the both. I am reviewing and comparing to what Eris has me at, but very disappointed and frustrated with all the additional money they have had me paying. Thank you again State Farm and Kristin, I will be reaching back out to finalize everything at end of month like you discussed with me."
We responded:
"Thank you so much for taking the time to share your experience. We’re glad Kristin could help you compare your State Farm options and start bundling your coverage—especially knowing it may end up saving you thousands!

We look forward to helping you finalize everything at the end of the month!

Thanks again for choosing Mary Beth Burgess State Farm Insurance Agency. :)"
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Joy Penk

July 31, 2026

5  out of  5
rating by Joy Penk
"I have been a customer for years and when I needed assistance with a letter for traffic court, Tina really came through! She made sure I got what I needed when I wasn't getting a response and it worked to solve my issue! Thank you Tina!"
We responded:
"Thank you so much for your review! We’re glad to hear Tina was able to help you with your letter for traffic court and that it worked out to resolve your issue. We truly appreciate your loyalty over the years, and we’ll be sure to pass along your kind words to Tina. Thank you for choosing Mary Beth Burgess - State Farm Insurance Agency!"
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lizziedpe

July 30, 2026

5  out of  5
rating by lizziedpe
"Kristin was so helpful and patient. We went thru my policy line by line and she ended up saving us a bunch of $$$."
We responded:
"Hi! Thanks so much for your review. We’re happy to hear Kristin was helpful and patient throughout the process—and that going line by line helped uncover ways to save you money. We truly appreciate your trust in the Mary Beth Burgess - State Farm Insurance Agency and your business!"
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EJ

July 28, 2026

5  out of  5
rating by EJ
"Always excellent customer service! No matter who you talk to or deal with at the agency, they are friendly, professional, and prompt in response."
We responded:
"Thank you so much for your review! We’re thrilled to hear you’ve consistently had excellent customer service—friendly, professional, and prompt help makes all the difference. We truly appreciate your trust and look forward to assisting you again in the future at the Mary Beth Burgess - State Farm Insurance Agency!"
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Christina S

July 27, 2026

5  out of  5
rating by Christina S
"Recently had a vehicle change and needed to update insurance coverage. I submitted the details online on Saturday and Kristen processed it all on Monday. She was great at communicating (phone, text and email) and I ensuring I had everything I needed."
We responded:
"Thank you for the wonderful review! We’re glad Kristen was able to process your insurance update quickly after your vehicle change. It’s great to hear her communication—by phone, text, and email—was helpful, and that she made sure you had everything you needed. We appreciate you choosing Mary Beth Burgess - State Farm Insurance Agency!"