Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Miranda Martin

September 28, 2023

5  out of  5 rating by Miranda Martin
"Ok if it wasn’t for Tiffany I would have left State Farm as corporate jacked up some of my insurance and I was freaking out. Tiffany was amazing at handling everything for me and getting to the bottom of my issue and resolving it in a timely manner! I hiiiighly recommend this office and Tiffany specifically. Thanks guys!!"

Micquel Huffman

September 26, 2023

5  out of  5 rating by Micquel Huffman
"Tiffany was kind and very helpful. She resolved my issues and followed up."

Andrea J

September 16, 2023

5  out of  5 rating by Andrea J
"Tiffany was and is always helpful and knowledgeable. She takes care of whatever I need done and provides the best customer service."

Gertrude Lauredan

September 9, 2023

4  out of  5 rating by Gertrude Lauredan
"Great customer service with Tiffany working on my behalf from my renter's insurance to my auto insurance I had no worry whatsoever. Kudos!!"

Travis Masters

September 6, 2023

5  out of  5 rating by Travis Masters
"Great Agency. Tiffany is always super responsive!!"

Michael Torcellini

August 18, 2023

5  out of  5 rating by Michael Torcellini
"Just recently moved from NC to SC and bought a new car and the crew at Burgess State Farm took care of all of my questions and requirements. I especially liked how easy the app was to use. I changed vehicles in a matter of minutes without having to speak with anyone! Big thumbs up on that!"

Darrell Howell

July 18, 2023

1  out of  5 rating by Darrell Howell
"Service has went way down got a quote for adding and rail buggy to get a tag. The messed up quote taken 3 weeks and counting to fix now told not going to be fixed going to cost me over double the quote. Their mistake customer cost. Noone wanted to get it took care of I am currently looking for new insurance for all my stuff because of Kylie mistake. Mary Beth couldn't make time to see me to help. Very disappointed and hate to leave them but they don't have time for their customers anymore."

Latoya Young

July 6, 2023

3  out of  5 rating by Latoya Young
"Can I please get a call back today. Thank you."

Misty Smith

June 30, 2023

5  out of  5 rating by Misty Smith
"Excellent customer service, very knowledgeable, and affordable!! Kylie did an excellent job with my policy and got me exactly what I needed at an affordable rate! I highly recommend this agency!"

Chasity Dexter

June 20, 2023

5  out of  5 rating by Chasity Dexter
"Very friendly n helpful..."

Mickie Maxey

June 14, 2023

5  out of  5 rating by Mickie Maxey
"Kylie was amazing! Always helps me understand the ends and out of my policy and is always willing to answer questions."

Warren Mitchell

May 30, 2023

5  out of  5 rating by Warren Mitchell
"These are the friendliest people. Great to work with. They'll do anything they can for you."

Gilda Burgin

March 13, 2023

5  out of  5 rating by Gilda Burgin
"Great service and knowledge. Most helpful."

Miminda Webster

December 22, 2022

5  out of  5 rating by Miminda Webster
"We are new here. Sam and the crew are good to us professional. Rose is lovely as well. Thank for all you guys do to take care of us🙏"

Michael Bregenzer

November 21, 2022

5  out of  5 rating by Michael Bregenzer
"Rose is an excellent agent! She came through for my wife and I when we were under a time crunch and was even quick to respond to two follow up emails that we sent her with questions her after our phone conversation. Very impressed!"

Zahrea Stevenson

November 9, 2022

5  out of  5 rating by Zahrea Stevenson
"Kylie is THE BEST!!!!!!! She took the time for me to understand my new policy and was very kind!"

Grady Newby

September 2, 2022

5  out of  5 rating by Grady Newby
"There when I need them"

Pamela Thombs Hawkins

July 27, 2022

5  out of  5 rating by Pamela Thombs Hawkins
"They provide excellent service and has always handled our requests promptly."

Tallie Stancil

April 25, 2022

5  out of  5 rating by Tallie Stancil
"Very friendly people and very hard-working"

Randell Smith

March 19, 2022

5  out of  5 rating by Randell Smith
"Keith and I connected point on!!!"

Meagan Weiss

February 21, 2022

5  out of  5 rating by Meagan Weiss
"Mary Beth is absolutely amazing! We are first time home buyers and know nothing about the process (literally nothing)! Mary Beth was so patient with us and answered our 185209 questions. Not once did we feel judged or silly for asking questions. It was the easiest, most comforting process through a stressful/confusing time. She took the time to meet us in person and go through many many scenarios. She also sent us a summary and follow up email so we stay on track. We cannot thank you enough!!"

Kerry Pennell

February 21, 2022

5  out of  5 rating by Kerry Pennell
"Rose was so helpful in updating all of my coverage and explaining my options to me. Complete professional and fantastic customer service."

Antoine Lassiter

July 22, 2021

5  out of  5 rating by Antoine Lassiter
"Dan Collison worked with me to review my existing policies and made recommendations above and beyond my expectations. The entire agency puts client's first and foremost and this proves that we are their chief concern. Not only is the agency professional but philanthropic as well. I strongly recommend."

Brittany McMillan

July 20, 2021

5  out of  5 rating by Brittany McMillan
"I highly recommend this insurance agency if you are in the Kannapolis area. Kylie helped lower our monthly insurance costs by almost half! She is a wonderful agent, very knowledgeable, and is always kind and courteous!"

Zackary Elmore

July 20, 2021

5  out of  5 rating by Zackary Elmore
"Kylie is absolutely amazing! Very knowledgeable and easy to work ! She helped me save so much money by bundling all of my insurance together!"